Voter Registration & Customer Service Specialist (Bilingual – Chinese or Vietnamese)
$45,760–$52,000 year
On-siteHouston, Texas, United States
Job Summary
Research and update voter registration records using multiple databases, reviewing and verifying information for accuracy and compliance. Answer high-volume inbound calls regarding registration status and process applications, address changes, and related documents. Enter and maintain accurate records using Microsoft Outlook, Word, and Excel while providing professional, courteous customer service to the public. Maintain confidentiality by following all county policies and procedures. This temporary, full-time role is available Monday through Friday in Downtown Houston, TX, with shifts ranging from 7:00 AM to 7:00 PM. Overtime, evenings, and weekends are available based on project needs. Candidates must be bilingual in English and either Chinese or Vietnamese, with at least one year of customer service or administrative experience.
Required Qualifications
- Bilingual in English and either Chinese or Vietnamese
- High school diploma or GED
- At least 1 year of customer service or administrative experience
- Typing speed of 35 WPM or higher
- Proficiency with Microsoft Office (Outlook, Word, and Excel)
- Strong attention to detail and organizational skills
- Excellent communication and customer service abilities
- Reliable attendance, punctuality, and a professional work ethic
- Monday–Friday schedule
- Shifts between 7:00 AM – 7:00 PM
- Overtime available based on project needs
Desired Qualifications
- Bachelor's degree
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