Vmware and Horizon Specialist
On-siteBengaluru, Karnataka, India
Job Summary
Vmware and Horizon Specialist at Hewlett Packard Enterprise (HPE) in Bengaluru, India, in a hybrid role with an expectation to work from an HPE office on average 2 days per week. Responsibilities include resolving customer issues via telephone, email, or remote sessions; timely escalation to vendors; leveraging internal expertise and knowledge bases; collaborating with other technology teams; maintaining case documentation, SLAs, and operational metrics; handling problem management and RCA; and supporting team members. Requirements include a bachelor’s degree in engineering (or equivalent), 8+ years of relevant experience in an enterprise managed service environment, and VMware/Horizon-related technical skills (vSphere, vCenter, Horizon, UAG, BLAST/PCoIP, etc.) with 24/7 support flexibility and relevant certifications (VCP, RHCSA, CCNA, ITIL) as plus. The role emphasizes strong communication, ownership, and a customer-focused approach, along with extensive VMware and Horizon expertise and related networking, storage, and Linux fundamentals.
Required Qualifications
- Bachelor’s degree in Engineering (or Equivalent)
- Minimum 8 years of relevant experience in Enterprise Managed Service environment
- Certification on the latest tracks like VMware VCP, RHCSA, CCNA, ITIL is an added advantage
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