Visual Communications Specialist
On-site · Durham, North Carolina, United States
Job Summary
The Visual Communications Specialist (VCS) is responsible for driving sales and ensuring a top-notch customer experience. This role involves following up on leads, preparing estimates, executing marketing programs, and serving as the first point of contact for customers. The ideal candidate can build relationships, resolve customer issues, and maintain a welcoming retail environment. Required qualifications include a high school diploma or GED, at least one year in retail or inside sales, proficiency with Microsoft Office, excellent communication skills, and strong organizational abilities.
Required Qualifications
- High school diploma or GED required
- At least one year in retail or inside sales with excellent customer service experience
- Proven record of consistently hitting/exceeding sales targets or quotas
- Able to perform cold calls to secure new business for the center
- Experience resolving customer satisfaction issues
- Experience working under pressure with multiple tasks/projects
- Proficient computer and internet skills, including Microsoft Office suite
- Strong verbal and written communication skills
- Basic math skills
- Strong organizational and time management skills
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