Visitor Service Assistant

Greet, engage, and assist all guests to ensure a positive visitor experience. Facilitate check-ins and orientations while providing information on tours, exhibitions, memberships, and special events. Use the POS system to book reservations, process ticket sales, redeem promotions, and manage cash drawers and deposits in accordance with accounting procedures. Collaborate with staff to coordinate group tours, confirm visit details, and organize program activities. Maintain accurate attendance records for events, compile mailing lists, and respond to visitor inquiries via email or website. Support volunteers in reception areas, manage amenities, and perform administrative tasks such as restocking materials and maintaining a safe environment. Attend training sessions and take museum tours as required.