VISA Support Specialist
RemotePhilippines
PhilippinesRemoteFull TimeBachelors DegreeSmall
Full TimeBachelors DegreeSmall
Job Summary
Gather, organize, and rectify client information regarding Australian visa types and vocational courses. Diligently review submitted documents, provide feedback, and reply to client emails with suggestions. Fill in forms for education programs, input data into the lMMl System, and track visa document preparation progress. Adhere to Department of Home Affairs documentation requirements and internal policies. Coordinate with Consulting and Marketing teams, manage new staff training, and complete other tasks assigned by the Manager. This full-time remote role requires 9:30 AM to 5:30 PM SYD time availability and a bachelor's degree.
Required Qualifications
- Min 2 years' experience in a similar VISA/admin support specialist role
- Fluent in both spoken and written English
- Proficiency in Mandarin
- Foundational understanding of the various Australian Visa Types
- Foundational understanding of the Australian vocational and tertiary courses and programs
- Bachelor's degree or higher qualification
- Committed to a full-time role
- Available to work during our office hours: 9:30 AM - 5:30 P SYD time, Monday to Friday, including up to 1-hour unpaid lunch break
- Own a reliable device with a stable internet connection and the ability to access Google Drive
- Demonstrate a strong sense of responsibility and reliability
- Be able to keep all the information confidential
Desired Qualifications
- Previous experience in administrative roles or handling paperwork
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