Visa Associate
On-site · Sparks, Nevada, United States
Job Summary
The Visa Associate is responsible for maintaining confidentiality when assisting customers with the Scheels VISA application. Key responsibilities include processing completed applications, conducting daily audits, stocking VISA materials, and executing special promotions. The role requires excellent communication and customer service skills, proficiency in basic math, and familiarity with Microsoft Office and Google systems. Ideal candidates should have a minimum of an associate’s degree or equivalent experience, demonstrate a strong commitment to teamwork and customer engagement, and follow Scheels' dress code and professional standards.
Required Qualifications
- Minimum of an associate’s degree or 1-2 years of related experience
- Strong customer service focus
- Ability to communicate procedures and answer questions
- Ability to calculate figures and amounts including discounts and percentages
- Ability to adapt to a changing work environment
- Dress and grooming expectations adherence
Desired Qualifications
- Proficiency in Microsoft Office programs such as Excel
- Ability to learn Google systems like Drive, Google Docs
- Excellent communication and customer service skills
- Organizational skills
- Attention to detail
- Problem solving skills
Additional Requirements
- Must be available to work during specific hours (8am – 9pm Monday through Saturday, 11am – 7pm Sundays)
- Must be able to perform physical tasks such as lifting up to 20 pounds occasionally
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