Virtual Travel Experience Agent
RemoteGranada, Andalusia, Spain
Granada, Andalusia, SpainRemoteFull TimeStartup
Full TimeStartup
Job Summary
Proactively address client needs before and during trips by guiding them through travel preparations and providing ongoing support. Manage itineraries, including last-minute adjustments and upgrades, while offering personalized recommendations and clear guidance on travel documentation. Monitor client trips to anticipate needs and send timely updates or check-ins, ensuring every interaction leaves them feeling confident and excited about their journey. Build trust through professional, friendly, and timely communication within a supportive, fully remote team environment.
Required Qualifications
- Customer-Obsessed: You have a genuine desire to help people and go the extra mile.
- Organized: You can handle multiple client itineraries without missing a detail.
- Adaptive: You embrace change and can adjust quickly to new tools and procedures.
- Remote Ready: You have a quiet workspace and high-speed internet connection.
Desired Qualifications
- Experience in hospitality, concierge services, or travel agencies is a plus.
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