Virtual Relationship Manager OI

Virtual Relationship Manager OI at HSBC within International Wealth and Premier Banking (IWPB). Focus on remotely managing Personal Banking customers by onboarding, activating, retaining, and addressing needs to create deeper,stickier relationships. Responsibilities include delivering excellent customer experience, guiding clients within targeted segments/portfolios, identifying solutions or referrals to appropriate teams, encouraging use of additional channels, and handling potentially a specialized portfolio under Band 6. Ensure all activities comply with HSBC and regulatory standards. Training in Anti-Money Laundering and Sanctions is mandatory; familiarity with AI-enabled tools is an advantage. Requires minimum graduation or higher; role based in Mumbai, India. This position emphasizes remote capabilities while maintaining in-person/regulatory obligations as part of wealth management.