Virtual Medical Assistant (Contract – Remote, Philippines)
RemotePhilippines
Job Summary
Conduct accurate charting, documentation updates, and EMR management to ensure timely and complete medical records. Monitor Doxy appointments, follow up on missed visits, and proactively reschedule no-shows to support provider productivity. Review provider charts for completeness, verify accuracy, and assist with maintaining documentation quality standards. Support appointment scheduling, rescheduling, and follow-up communication while preparing and tracking prior authorization requests. Assist with provider letters, disability forms, and other administrative documentation needs. Maintain workflow trackers, monitor turnaround times, and ensure HIPAA compliance and patient confidentiality. Work remotely in a collaborative psychiatric care environment focused on clinical excellence and operational efficiency.
Required Qualifications
- Prior experience as a Virtual Medical Assistant, Medical Scribe, Medical Assistant, or healthcare administrative support professional
- Strong understanding of medical terminology, healthcare workflows, and clinical documentation standards
- Proficiency with electronic medical records (EMR) systems and healthcare software
- Excellent attention to detail, organizational skills, and time management abilities
- Strong written and verbal communication skills
- Ability to work independently while managing multiple priorities in a remote environment
- Commitment to professionalism, confidentiality, and ethical handling of patient information
Desired Qualifications
- Experience supporting providers with chart auditing, documentation review, or prior authorizations preferred
- Experience in psychiatry, behavioral health, or clinical research preferred
- Bilingual English/Spanish preferred but not required
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