Virtual Lien Analyst Assistant
$12,480–$16,640 year
RemotePhilippines or Manila, Metro Manila, Philippines
Job Summary
Organize and manage medical bills, liens, and supporting documentation while assisting Lien Analysts in resolving medical balances at the conclusion of personal injury cases. Contact providers to verify account balances, request billing information, and ensure claims are billed to insurance when appropriate. Prepare closing documents, maintain accurate client records within the case management system, and review files for billing discrepancies or missing documentation. Track outstanding requests and follow up with providers to ensure timely responses while prioritizing multiple tasks in a high-volume environment. This role supports efficient settlement processing for the Medical Lien Negotiations team, offering hands-on experience in personal injury law with training provided for relevant legal or medical billing knowledge.
Required Qualifications
- Exceptional attention to detail
- Strong organizational skills
- Ability to effectively multitask
- Ability to prioritize competing deadlines
- Ability to work efficiently in a fast-paced environment
- Strong verbal and written communication skills
- Ability to handle confidential and sensitive information with professionalism and discretion
- Proficiency in Microsoft Office
- High school diploma or equivalent
Desired Qualifications
- Associate's or bachelor's degree
- Previous experience in a legal role
- Previous experience in a medical role
- Previous experience in an administrative role
- Previous experience in a customer service role
- Familiarity with personal injury law
- Familiarity with medical billing
- Familiarity with lien resolution
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