Virtual Front Desk

Handle medical billing tasks and maintain accurate patient records while managing patient scheduling, appointment confirmations, and follow-up calls. Perform Verification of Benefits (VOB) with accuracy and obtain patient authorizations from insurance providers as required. Manage doctors' inbound and outbound calls professionally, addressing patient inquiries with exceptional communication. Utilize EMR and practice management systems such as DrChrono, AdvancedMD, and eClinicalWorks effectively. This hybrid role supports US-based medical practices, requiring a minimum of two years of experience in medical billing and patient scheduling.