Virtual Care Patient Service Representative
$62,000–$62,000 year
On-site · Browns Mills, New Jersey, United States
Job Summary
Greeting and assisting patients, handling patient check-in/check-out, scheduling and confirming appointments, verifying insurance, collecting copayments, securing pre-authorizations, entering patient charges in the EMR/Practice Management System, monitoring administrative and clinical inboxes, processing medication refills and referrals, follow-up on unresolved questions to ensure continuity of care; reliable transportation required; full-time role with grant-funded ongoing employment.
Required Qualifications
- Minimum one year front desk experience in a physician practice or outpatient ambulatory care setting
- Computer and EMR experience
- Knowledge of medical insurance, medical terminology, and medical office services and routines
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