Virtual Banker – Mid-Shift
On-siteSavannah, Georgia, United States
Job Summary
Respond to customer inquiries via phone, chat, and email while assisting clients with account access, digital banking tools, and online transactions. Support bill payments, fund transfers, and account updates by identifying customer needs and recommending suitable banking products. Ensure compliance with security protocols and regulatory standards, escalating complex issues to appropriate departments when necessary. This mid-shift virtual role supports clients through digital banking channels within a fast-paced environment. Candidates must complete a full application including screening questions and a pre-employment test.
Required Qualifications
- High School Diploma/GED
- 1–2 years of experience in banking or customer service
- Strong communication and computer literacy skills
- Familiarity with digital banking platforms and tools
- Ability to multitask in a fast-paced environment
- Must be authorized to work in the country where the job is based
- Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint
- Must be willing to submit to drug screening
Additional Requirements
- Must be authorized to work in the country where the job is based
- Must be willing to submit to a LEVEL II background and/or security investigation with fingerprint
- Job offers are contingent on background/security investigation results
- Must be willing to submit to drug screening
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