Virtual Banker II- Tempe, AZ Bilingual English and Spanish Required
On-site · Tempe, Arizona, United States
Job Summary
Virtual Banker II role in Tempe, AZ oversees inbound/outbound client interactions via phone and video, delivering hospitality-driven service, recommending banking solutions, guiding clients to self-service channels (Chase Mobile App, Chase.com, ATMs), and referring to specialists as needed. Responsibilities focus on building client relationships, exceeding expectations, achieving engagement/referral metrics, and staying compliant with product knowledge and industry trends. Strong communication, relationship-building, and teamwork are essential; bilingual English/Spanish capabilities are required.
Required Qualifications
- 1+ year of banker or equivalent experience in financial services with success in new client acquisition and revenue generation
- High school diploma, GED, or equivalent.
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