Virtual Auto Insurance Claims Assistant

Open auto insurance claims with liability and first-party carriers, verify coverage and policy information, and obtain liability decisions and status updates. Document all claim activity in the case management system while coordinating vehicle inspections, estimates, repairs, and total loss claims. Request and gather insurance declarations, photographs, and other claim documents, then upload and organize materials within the case management system. Maintain accurate notes, monitor task lists, and follow up with adjusters regarding pending claims until property damage claims are resolved.