Virtual Account Manager, Wound Care
$47,840–$52,000 year
RemoteUnited States
Job Summary
Execute inbound and outbound sales activities using phone, video, email, text, and live chat to build relationships with prescribers in acute and post-acute care settings. Qualify leads, overcome objections, and close opportunities while conducting virtual education sessions on product use, disease-state context, and best practices. Collaborate with management to meet sales and volume targets, maintain an active pipeline, and document all interactions accurately in the CRM. This 6-12-month temporary project is part of a new pilot program designed to expand and evaluate a virtual approach to customer engagement and product adoption.
Required Qualifications
- Proven success in pharmaceutical, medical device, healthcare, or other sales environments
- Demonstrated ability to meet or exceed sales quotas and activity goals
- Strong consultative selling skills, including rapport building, needs discovery, feature-and-benefit communication, objection handling, and closing
- Excellent written, verbal, telephone, and presentation skills, with a professional and customer-focused communication style
- Ability to educate healthcare professionals clearly and confidently in a virtual setting
- Experience using a CRM platform to manage customer records, document activity, track opportunities, and schedule follow-up
- Strong attention to detail, organization, and follow-through
- Dependable, punctual, self-motivated, and comfortable working independently in a remote environment
- Flexible and adaptable, with the ability to respond professionally to changing customer, client, and program needs
- Ability to work collaboratively with teammates, managers, customers, and business partners
- Comfortable working in a goal-driven environment with defined call strategies, activity expectations, and performance metrics
- Four-year Technical or Business Degree or equivalent combination of education plus experience
- Prefer two or more years of experience in wound care, a clinical setting, or healthcare education
- Experience supporting prescribers or healthcare professionals in acute or post-acute care settings
- Bilingual English/Spanish communication skills
- Professional, distraction-free workspace
- Reliable hard-wired internet access
Desired Qualifications
- Minimal travel may be required based on business or client needs, including occasional overnight travel for training
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