VIP Lounge Representative - The Cosmopolitan
$46,800–$46,800 year
On-site · Las Vegas, Nevada, United States
Job Summary
VIP Lounge Representative at The Cosmopolitan greets and assists VIP guests, handles check-in/check-out and personalized services, coordinates with internal departments to fulfill guest needs, maintains lounge appearance and amenities, processes payments and charges with cash-handling standards, and serves as a knowledge resource on hotel offerings. Requires high school diploma or GED and 1+ year guest service experience; Food Handlers and Alcohol Awareness card required. The role emphasizes delivering seamless VIP experiences, anticipating guest needs, and coordinating with casino hosts for additional charges or show tickets.
Required Qualifications
- High School Diploma or GED required
- 1+ years of prior relevant guest service experience
- 1+ years of prior relevant experience as a Front Desk Clerk or Concierge preferred
- Valid Food Handlers and Alcohol Awareness card required to start
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