VIP Host - Citizens House of Blues Boston
$33,280–$33,280 year
On-siteBoston, Massachusetts, United States
Job Summary
Be present at every show to upsell available VIP inventory to concert patrons. Serve as a resource of information for VIP clients regarding their experience within the House of Blues venue, providing assistance with arrival timing and concert schedules. Give proper recognition to Foundation Members, Live Nation Executives, and VIP clients to instill appreciation for their membership and patronage. Coordinate operations on night of shows with Ops Director, servers, and security while building strong relationships with Foundation Room members and VIP clients. Maintain articulate vocabulary with the ability to adapt and socialize with current audiences, ensuring exemplary grooming standards. Diffuse possibly volatile situations with tact and diplomacy, occasionally working special events scheduled throughout the venue.
Required Qualifications
- High School Diploma or equivalent
- Working knowledge of high-end restaurant operations
- Working knowledge of seating procedures
- Working knowledge of guest relations
- Working knowledge of problem solving
- Experience in selling to high-end, VIP clients
- Skill in diplomacy
- Skill in handling multiple tasks
- Verbal skills
- Organizational skills
- Interpersonal skills
- Ability to diffuse possibly volatile situations with tact and diplomacy
- Flexible schedule
- Ability to lift or move up to 25 lbs using proper lifting techniques
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