VIP Host, Arizona
RemoteBoston, Massachusetts, United States
Job Summary
Forge and cultivate relationships with our most engaged players by executing the day-to-day strategy of our industry-leading VIP engagement program. Create new business revenue by developing strong, authentic, and trusted player relationships through local events, regular communications, and escalation responses. Maintain a thorough understanding of the market to proactively provide new game offerings, promotions, channels, and platforms while compiling player feedback to support platform improvements. Execute against all VIP policies and guidelines, including responsible gaming policies, while managing the full relationship lifecycle. This role requires a Bachelor's degree, three years of sales or account management experience, and the ability to obtain a State Gaming License.
Required Qualifications
- Bachelor's degree in a related field or relevant experience
- At least 3 years of experience in a Sales, Account Management, or customer-facing role
- Comfort working in a fast-paced, highly collaborative, and entrepreneurial environment
- Analytical mindset to make quick and confident decisions on data and trends
- Willingness to travel and work nights and weekends
- Must be able to obtain and maintain required State Gaming Licenses
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