VIP Coordinator
$17–$34 year
On-site · Cripple Creek, Colorado, United States
Job Summary
As a VIP Coordinator, the primary responsibilities include developing and sustaining relationships with VIP guests, representing the casino at events, resolving guest problems to ensure satisfaction, and coordinating functions related to Player Development. The role demands problem-solving and organizational skills, with responsibilities including issuing comps, organizing events, and participating in marketing campaigns targeting VIP guests. Candidates should have a high school diploma or equivalent, with at least one year of guest services experience in the gaming industry, showcasing superior service quality characteristics.
Required Qualifications
- Demonstrated experience working in the casino industry promoting games and focusing on guest satisfaction
- Demonstrated understanding of casino rules and regulations
- Demonstrated experience problem solving, organizing, and prioritizing work
- Ability to apply superior service quality characteristics
- Valid and current State of Colorado Gaming License
- Must be at least twenty-one (21) years of age
Desired Qualifications
- Knowledge of gaming regulations
- Strong computer skills, including Word and Excel programs
- Exceptional ability to communicate clearly and calmly
Additional Requirements
- Must have a valid and current State of Colorado Gaming License
- Must be at least twenty-one (21) years of age
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