VIP Account Manager, Illinois
$74,000–$101,200 year
Remote · United States
United StatesRemoteFull Time$74,000–$101,200 yearMid LevelNot SpecifiedGaming ServicesEnterprise
Type
Full Time
Level
Mid Level
Education
Not Specified
Company size
Enterprise
Industry
Gaming Services
Job Summary
VIP Account Manager to manage a portfolio of FanDuel customers, build relationships with VIP clients, provide tailored rewards, ensure compliance and responsible gaming, collect and document customer profiles, meet productivity/quality/SLAs, provide detailed portfolio reports, host VIPs at events, mentor VIP Hosts, and align with marketing and compliance processes within FanDuel Group.
Required Qualifications
- Minimum 2 years of experience in high end customer service field preferred
- Excellent verbal and written communication skills
- Business to Customer Sales experience preferred
- Knowledge of online gaming industry essential
- Passionate about providing top level service
- Confident and people focused personality
- Excellent analytical skills and experience with Excel
- Strives to meet targets and deadlines
- Excellent organizational and planning skills
- Understanding of Marketing processes preferred
- Willing and able to work non-traditional business hours
- Travel for this role is expected around 25% of the time
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