Vigilante - Soho House São Paulo

Vigilante at Soho House São Paulo responsible for the security of staff, members, guests and customers, ensuring policy and local hotel laws compliance, conducting frequent hotel security checks, and producing daily security reports. Represents the brand and culture, builds relationships with guests, handles complaints with high hospitality standards, and supports management. Requires verifiable security experience, ability to work outdoors/standing, strong organizational and interpersonal skills, and effective communication with guests and hotel staff. The role includes incident documentation, safety reporting, and responding to safety incidents, with duties spanning guest care during stays, alarm and incident handling, and collaboration with hotel management.