Vice President Property Management (Operations)

Provide executive oversight of daily operations across the portfolio, ensuring assets are maintained to the highest standards of quality and compliance. Establish and enforce operational policies, procedures, and service standards while monitoring key performance indicators including occupancy rates, NOI, expense ratios, and lease renewal rates. Partner with ownership on capital expenditure planning, value-add initiatives, and annual business plans for each asset. Oversee leasing, renewals, rent collection, and resident relations across all residential communities, guiding marketing strategies to sustain strong occupancy and revenue growth. Ensure compliance with fair housing laws, local regulations, and company policy while driving the performance and development of property-level staff. Lead the enterprise-wide implementation of a new property management software platform, serving as internal project lead alongside the CFO. Collaborate cross-functionally with IT, accounting, and operations teams to define scope, timelines, and deliverables for data migration. Oversee annual operating budgets, monthly variance analysis, and financial reporting across all properties, approving invoices and purchase orders within established authority limits. Serve as the primary operating partner to the finance organization, communicating with ownership on monthly, quarterly, and annual reporting packages. Manage staffing levels, succession planning, and compensation strategy in alignment with company growth objectives. Represent the company with prospective clients, lenders, brokers, and community stakeholders.