Vice President - Project Manager - Custody Operations Change and Transformation
On-siteLondon, England, United Kingdom
Job Summary
Lead and execute complex, cross-functional programs from initiation through delivery, ensuring scope, schedule, and budget adherence while managing xLOB initiatives with partners across Product, Operations, Technology, Risk, Compliance, Finance, and Business Management. Oversee governance and documentation, including charters, exit plans, and materiality assessments, while tracking technology trends to recommend strategic implementations. Manage process re-engineering, realignments, and location strategies to drive efficiency, analyzing system infrastructure to identify productivity opportunities. Gather business requirements with operations and client-facing teams, translate them for technology and product development, and facilitate resolution of issues with timely escalation. Represent the team in senior program delivery forums to provide executive-ready transparency through robust reporting and project governance.
Required Qualifications
- Bachelor's degree or equivalent experience
- Proven track record leading large change programs and implementing new business processes
- Experience independently managing complex projects with cross-functional stakeholders, including senior leadership engagement
- Strong stakeholder management and communication skills; able to produce executive-level materials and updates
- Solid understanding of the trade transaction lifecycle, cash management, and corporate actions
- Strong analytical, problem-solving, and issue-resolution skills with disciplined execution in fast-paced environments
- Experience in Custody, Securities Services or Middle Office functions
- Excellent meeting facilitation, presentation, and organizational skills; ability to manage multiple priorities
Desired Qualifications
- Master's degree or advanced study in a relevant field
- Experience implementing AI or blockchain-enabled solutions in production environments
- Familiarity with governance artifacts such as charter maintenance, materiality assessments, exit plans, and governance questionnaires
- Experience leading process re-engineering and location strategy initiatives across global programs
- Exposure to senior-level communications, presentations, and stakeholder management
- Custody product and process knowledge
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