Vice President, Operations
On-sitePhoenix, Arizona, United States
Job Summary
Lead and strengthen transportation operations by developing clear processes, expectations, and performance standards while identifying and resolving operational gaps before they become business problems. Manage workforce planning and resource allocation in partnership with People Operations, establish meaningful KPIs, and drive continuous improvement initiatives focused on service, efficiency, and scalability. Build and develop operational managers and teams to ensure consistent execution across new markets, contracts, and client launches. Move comfortably between strategy and execution, making decisions with incomplete information while partnering with the CEO on organizational growth.
Required Qualifications
- Senior operational leadership experience in transportation, logistics, hospitality, fleet operations or another high-service, time-sensitive environment
- Experience leading managers and building accountability across multiple operational functions
- Strong analytical and problem-solving skills
- Demonstrated success improving processes and operational performance
- Experience supporting growth, expansion or new-market launches
- The ability to make decisions with incomplete information and adjust quickly as conditions change
- Strong communication skills and the ability to work effectively across departments
- A leadership style that combines high expectations with respect for the people doing the work
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.