Vice President of Residential Management
On-siteKenosha, Wisconsin, United States
Job Summary
Lead the Multifamily division by setting strategic direction for Affordable Housing, Market Rate, Lease-Ups, and Operations while driving occupancy, revenue growth, and long-term asset value. Direct leadership teams across Compliance, Operations & Performance, and administrative support, conducting regular performance reviews and building succession plans. Oversee portfolio operating performance, approve annual budgets, and lead monthly reviews to achieve NOI and occupancy targets. Manage lease-up activities for new developments and acquisitions, ensuring seamless transitions to stabilized operations and successful integration of newly developed communities. Ensure affordable properties maintain full compliance with LIHTC, RAD, and Section 8 requirements while navigating federal and local regulations. Represent the company at industry events and owner meetings, collaborating with Development, Finance, and Marketing to align operations with enterprise-wide objectives.
Required Qualifications
- Bachelor's degree in Business Administration, Real Estate, public Administration, or equivalent experience
- 10+ years of progressive multifamily property management experience
- 5-7 years leading directors or regional leadership teams
- Experience integrating acquisitions and lease-up communities
- Demonstrated success improving NOI, occupancy, resident satisfaction, and employee retention
- Demonstrated success leading organizational change, improving employee engagement, developing leaders, and driving culture transformation initiatives
- Deep knowledge of multifamily property operations, financial reporting, and budget management
- Strong understanding of affordable housing operations and compliance requirements, including LIHTC, HUD, and Fair Housing regulations
- Exceptional leadership and people-management skills, with the ability to develop and hold accountable a team of directors
- Excellent analytical and problem-solving skills, with the ability to translate data into actionable operational strategy
- Strong communication and presentation skills, with experience engaging executive leadership, ownership groups, and regulatory agencies
- Proficiency with property management software (Yardi, RealPage, or similar) and Microsoft Office Suite
- Regular travel to properties across the portfolio
- Some travel outside the local area may be required for company meetings, industry conferences, or property visits
Desired Qualifications
- Experience overseeing portfolios exceeding 2,000 residential units preferred
- Certified Property Manager (CPM) or Accredited Residential Manager (ARM) designation preferred
- Housing Credit Certified Professional (HCCP), Tax Credit Specialist (TCS), or Specialist in Housing Credit Management (SHCM) certification preferred
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