Vice President of Operations
$200,000–$200,000 year
On-siteDenver, Colorado, United States
Job Summary
Develop and execute operational strategies to enhance brand positioning and guest satisfaction across 5 to 10 properties. Oversee General Managers and Executive Committee members to drive financial performance, maintain compliance with brand standards, and implement key performance indicators for revenue and profitability. Collaborate with Finance, Sales, and Marketing teams to optimize revenue strategies, manage ownership relationships, and lead strategic planning for annual budgets and long-term growth. Mentor senior leadership teams to foster high-performance cultures and develop future leaders while championing sustainability and innovation initiatives.
Required Qualifications
- 10 + years of leadership experience with lifestyle, luxury, and branded hotel operations
- Previous experience as a General Manager or Regional/Corporate leader overseeing multiple properties
- Deep knowledge of our portfolio or other high-end hospitality brands
- Strong financial acumen with P&L management, budgeting, and forecasting expertise
- Proven ability to drive guest satisfaction and operational excellence
- Exceptional leadership, communication, and stakeholder management skills
- Advanced knowledge and skill of hotel operations, leadership, and corporate environment
- Ability to execute corporate, owner, and brand initiatives
- Ability to influence all levels of the organization with their presence and business acumen
- Proven ability in building strong teams and developing direct reports and others
- Provide current, direct, complete and actionable positive and corrective feedback to others
- Faces up to people problems on any person or situation
- Ability to be counted on to exceed goals successfully and pushes self and others for results
- Excellent oral, written, presentation and public speaking skills; ability to identify message points and messaging opportunities
- Proactive, independent, forward-thinking, trustworthy, and hands-on operations executive
- A dynamic team player who is a quick study and can think creatively, manage innovation, and effectively challenge existing practices
- Able to skillfully shift between strategy and tactics and provide strong leadership to the organization
- Ability to read situations quickly and settle disputes equitably stepping up to conflict as opportunity
- Strong organizational and project management skills
- Ability to effectively cope with change and shift gears comfortably
- Can decide and act without having all the information or the total picture
- Demonstrated leadership skills including creating constructive development plans with a strong ability to hold direct reports accountable for results in sales, marketing, financial results and operational skill
- Excellent communication skills with owners, associates and guests; approachable, motivational, and a positive personality
- Ability to multi-task, follow through and re-prioritize well to meet deadlines
- Ability to travel on a regular basis
- Ability to work under pressure and deadlines
- Ability to spend extended periods of time at a computer
- Sitting 90%, Walking 5%, Standing 5%
Desired Qualifications
- Bachelors or master's degree in hospitality management or Business Administration preferred
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