Vice President of Franchise Operations
On-siteJacksonville, Florida, United States
Job Summary
Lead execution of operational strategy for the Superior Fence & Rail franchise system by establishing policies, standards, and service offerings to strengthen the brand. Drive improvements in franchisee performance, unit growth, and profitability through proactive training, coaching, and mentoring. Own achievement of annual budget and EBITDA targets while monitoring financial performance and ensuring alignment with monthly and annual goals. Oversee development of the commercial irrigation division to meet regional customer needs and partner with sales and marketing to drive revenue opportunities. Hire, develop, and lead a high-performing team including Franchise Business Coaches and functional leaders while fostering a culture of accountability and franchisee success.
Required Qualifications
- 10+ years of leadership experience in franchise, multi-unit, or home service based operations
- Proven ability to drive business performance, operational execution, and team development
- Strong financial acumen, including P&L management and KPI-driven decision making
- Demonstrated success in building relationships and influencing performance across a distributed network
- Excellent communication, leadership, and problem-solving skills
- Bachelor's degree required
- Ability to travel up to 50%
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