Vice President, Corporate
$115,000–$150,000 year
HybridNew York City, New York, United States or New York, United States
Job Summary
Lead client PR programs from concept through evaluation, developing strategic ideas and tactical elements while ensuring Senior Account Supervisors manage teams to deliver high-quality results on time and on budget. Anticipate fiscal challenges early, manage account financials including budgets, fee estimates, and billing, and provide analysis of program results to clients. Serve as the primary client contact, representing the agency at on-site events and leading meetings and presentations to drive incremental business opportunities. Build and develop engaged account teams, manage overall billability and staff utilization, and act as an internal talent ambassador. Maintain relationships with media outlets to secure coverage and participate in agency growth initiatives, pitches, and brainstorm sessions.
Required Qualifications
- B.A. in Public Relations, Journalism, Communications or the like
- Eight (8) to ten (10) years of B2B and/or Corporate communications experience in a public relations agency or similar position
- three (3) or more years of supervisory experience
- Demonstrated success developing and executing financial and crisis communications strategies
- Proficiency in Microsoft Office (Word, Excel, PowerPoint)
- Travel to client and event locations
- Meet with clients at their office locations/headquarters
Desired Qualifications
- Develop and propose strategic, creative ideas and tactical elements for client programs
- Demonstrate an ability to autonomously handle these responsibilities when needed
- Ensure that Senior Account Supervisors/Account Supervisors manage account teams and programs to deliver high quality results on-time and on-budget
- Anticipate issues; recognize potential fiscal challenges and take action early to remedy them
- Make recommendations for ways to meet client needs
- Demonstrate an expertise and understanding of the clients' marketplace and business
- Serve as a representative of the client and agency on-site at client events
- Manage account financials: develop and manage budgets, fee estimates, out-of-pocket expenses, team hour allocations, billing, invoicing, etc.
- Regularly monitor to ensure execution is profitable for the agency while meeting client objectives
- Demonstrate an ability to balance these two requirements and find solutions that satisfy both
- Provide analysis to clients of program results
- Sustain accounts, minimize and limit account turnover
- Serve as primary client contact and build/maintain strong relationships with key client personnel
- Accommodate and anticipate client needs
- Make recommendations to clients
- Respond to requests for information from clients in a timely manner
- Lead client calls, meetings, and presentations to the client
- Participate in client brainstorms
- Use metrics and analytics to provide insights and counsel to clients pertaining to programs and proposals
- Recognize and seek opportunities to grow client accounts
- Utilize relationships with clients to sell in incremental opportunities
- Develop a vision for each account's direction and work with team members to achieve goals
- Take strategic risks to push accounts to the next level
- Recognize and pursue opportunities to introduce clients to the agency's specialized services
- Build, lead and develop engaged and successful account teams
- Help team members understand the role of PR in a program's marketing mix
- Manage overall team billability and drive staff utilization to ensure efficient use of all team members' time
- Bring time allocation issues to the attention of agency management
- Act as an internal and external talent ambassador
- Manage the performance review process
- Identify issues within teams and assist in finding resolutions
- Maintain relationships with key contacts at traditional and social media outlets
- Leverage those relationships to obtain desired media coverage on behalf of the agency and/or clients
- Support agency growth initiatives including, ideation and development of content for proposals
- Participate in pitches
- Source organic growth opportunities on accounts
- Participate in agency brainstorm sessions for client programs
- Lead an agency committee
- Participate in and drive agency initiatives, visibility efforts and staff development
- Demonstrate an interest in the long-range health of the agency
- Represent the agency in professional associations
- Develop new professional contacts through participation in outside organizations
- Understand the clients' business and relevant industry trends
- Use the information to develop strategic PR programs
- Manage multiple accounts and projects
- Train and mentor junior and mid-level staff
- Effectively delegate work among account teams
- Demonstrate strong writing, editing, presentation and interpersonal communications skills
- Show integrity and good judgment when working with colleagues and clients
- Deal constructively with client and personnel situations
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