Vice President, Clinical Operations
$200,000–$220,000 year
Remote · United States
Job Summary
As Vice President of Clinical Operations, lead the performance, scalability, and continuous improvement of enterprise clinical programs, translating clinical strategy into scalable operating models, workflows, technology requirements, and performance management systems across markets and programs. Drive quality, utilization outcomes, patient engagement, and value-based care results; partner with Product, Technology, Analytics, and Clinical teams to implement and optimize care management platforms and workflows; build high-performing clinical leadership teams; advance technology-enabled care delivery and integration across programs to improve patient engagement, documentation accuracy, and outcomes. This role requires a licensed clinician with hands-on experience in complex chronic care models, value-based care economics, and cross-functional leadership in a fast-paced healthcare environment. Prefer experience in Nephrology, clinically integrated models, and a Bachelor's degree.
Required Qualifications
- Licensed clinician with experience in direct patient care and clinical operations.
- Backgrounds may include nursing, advanced practice providers, pharmacy, social work, or medicine
- Experience leading clinical operations in value-based care, provider enablement, population health, or complex chronic care models.
- Experience partnering with physician leaders and building strong clinical relationships.
- Strong working knowledge of HEDIS, Stars, quality performance, utilization management, and value-based care economics
- Hands on experience implementing, optimizing, or operationalizing care management platforms, clinical workflow tools, or patient engagement capabilities
- Experience translating operational needs into technology requirements and ensuring platform workflows support real frontline execution
- Experience using digital engagement, communication workflows or campaign-based outreach to improve patient engagement and program performance
- Ability to lead across centralized and embedded teams, multiple markets, and matrixed partners
- Proven ability to manage outcomes in a fast moving, evolving environment
- Track record of building disciplined operating systems, clear accountability, and scalable clinical programs
- Experience leading through influence across clinical, operational, analytics, technology, and payer partnership teams
- Intermediate skills with MS Office Suite of products including Outlook and Teams
- Able to work effectively in a primarily remote environment: Home internet must support a minimum download speed of 25 Mbps and upload speed of 10 Mbps; Evergreen will provide remote employees with telephony applications and equipment; Employees must work from a dedicated space lacking interruptions to protect member PHI / HIPAA information
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