Vice President, Client Services, India
On-siteGurugram, Haryana, India
Job Summary
Serve as a trusted advisor to client stakeholders, translating business priorities into effective media strategies and leading day-to-day engagement to ensure delivery excellence. Drive annual planning discussions, business reviews, and strategic roadmaps while identifying opportunities for growth, upselling, and service expansion. Lead the development of integrated digital media strategies across brand, performance, commerce, and audience-led initiatives, collaborating with specialist teams to deliver unified solutions. Oversee planning and execution across biddable and non-biddable channels, ensuring quality, effectiveness, and compliance with agreed KPIs. Manage account profitability, revenue forecasting, and resource allocation while fostering a culture of collaboration, accountability, and continuous learning within a high-performing team.
Required Qualifications
- 10 - 12 years of experience in digital media strategy, planning, and client leadership roles
- Strong understanding of digital ecosystems including Search, Social, Programmatic, Video, Commerce, and Measurement
- Experience managing large and complex client mandates across multiple stakeholders
- Proven ability to lead integrated media planning and business growth initiatives
- Strong commercial acumen with experience managing account performance and profitability
- Demonstrated experience leading and developing teams
- Excellent communication, presentation, and stakeholder management skills
Desired Qualifications
- Experience with data-driven planning, audience strategy, and advanced measurement frameworks is preferred
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