Vice President, Client Service Management - Pipeline
$68,000–$149,000 year
On-site · Lake Mary, Florida, United States or Boston, Massachusetts, United States
Job Summary
The Vice President of Client Service Management at BNY Mellon is responsible for resolving complex issues for external clients and leading team support for major client accounts. This role requires advanced problem-solving skills to deliver high-quality service, leveraging a deep understanding of BNY Mellon’s range of services. Candidates should have a Bachelor's degree and 7-10 years of work experience, preferably in operational areas or client services. The position involves guiding less experienced team members and supporting complicated client accounts.
Required Qualifications
- Bachelor's degree or equivalent combination of education and experience required.
- 7-10 years of total work experience preferred.
Desired Qualifications
- Experience in an operational area and/or client services preferred.
- Proven ability to resolve complex client issues or inquiries.
- Contribute to business development efforts.
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