Vice President, Client Relations Lead
$150,000–$175,000 year
HybridNew York, United States
Job Summary
Lead a portfolio of client relationships as a senior strategic advisor, building trusted partnerships with senior stakeholders while providing proactive counsel that drives business results. Oversee integrated branding, marketing, and creative engagements to ensure exceptional service, high-quality deliverables, and long-term account growth. Partner with cross-functional teams including Strategy, Creative, and Production to develop solutions that meet client objectives, while managing account profitability, resource planning, and budgets. Guide teams through complex challenges, lead strategic planning sessions and executive presentations, and identify opportunities to expand existing relationships and contribute to new business efforts. Represent Prophecy as a senior agency ambassador, fostering an entrepreneurial mindset and strengthening cross-functional partnerships to shape the future of the business.
Required Qualifications
- 8-12 years of client services or account management experience
- Bachelor's degree in Advertising, Marketing, Communications, Business, or related field
- Experience supporting clients in financial and professional services, private markets, technology, AI, healthcare, or other complex B2B industries
- Demonstrated success leading senior client relationships and managing complex, multidisciplinary engagements
- Experience providing strategic counsel to executive-level stakeholders and presenting to senior audiences
- Strong understanding of branding, creative development, production, digital marketing, and integrated campaign execution
- Proven ability to lead cross-functional teams while balancing client satisfaction, operational excellence, and profitability
- Experience developing scopes of work, budgets, commercial strategies, and account growth plans
- Strong business acumen with a track record of identifying account expansion opportunities and contributing to new business efforts
- Excellent communication, presentation, relationship-building, and leadership skills
- Ability to thrive in a fast-paced, collaborative agency environment while managing multiple priorities
- Strong strategic thinking, problem-solving, and decision-making skills
- Team player mindset and willingness to collaborate across disciplines while developing others
- Proficiency in Microsoft Suite, Google Workspace, and an openness to leveraging emerging technologies, including AI-enabled tools, to enhance collaboration, creativity, and efficiency
Desired Qualifications
- Bachelor's degree in Advertising, Marketing, Communications, Business, or related field preferred
- Experience supporting clients in financial and professional services, private markets, technology, AI, healthcare, or other complex B2B industries preferred
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