Vice President, Client Implementations Manager
On-siteNew York City, New York, United States or New York, United States
Job Summary
Manage complex project and program portfolios for new business, collaborating with internal partners and clients to facilitate asset and process conversions from current custodians to BNY. Deploy full program governance using standard artifacts to track assignments, while coordinating planning, scheduling, reporting, and issue/risk tracking to meet onboarding timelines. Lead client conversion and change improvement initiatives, providing leadership on overall success to ensure high-quality delivery and satisfaction. Proactively manage expectations by evaluating scope creep and material changes, working with firm-wide resources including Operations, Product, Technology, and Legal to address needs and align teams. This role supports the Client Activation Team in New York, NY, requiring a Bachelor's degree, 5-10+ years of experience, and a Project Management Certification.
Required Qualifications
- Bachelor's degree or the equivalent
Desired Qualifications
- 5 -10+ years of total work experience preferred
- Project Management Certification is strongly preferred
- Experience in client-facing and/or project management roles is strongly recommended
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