Vice President, Billing & Collections
Hybrid · Dublin, Leinster, Ireland
Job Summary
Vice President, Billing & Cash Collections will provide executive leadership for ICON’s global billing, invoicing, collections and cash application, with end-to-end accountability for the order-to-cash cycle. The role drives transformation initiatives to standardize processes, automate workflows, and leverage AI to improve efficiency, cash flow, and customer experience. This leader partners with senior finance, operations, and commercial stakeholders to define a strategic roadmap, establishes KPIs to improve operational performance (including billing accuracy, cycle times, and DSO), leads a global team, and champions adoption of advanced technologies to scale the function while ensuring compliance with regulatory controls and audit standards.
Required Qualifications
- Bachelor’s degree in Finance, Accounting, or related field
- 15+ years of progressive experience in billing, collections, or order-to-cash, including executive leadership experience
- Proven track record leading large-scale billing and collections functions in a complex, global organization
- Demonstrated success driving process improvement through standardization, automation, and AI-enabled transformation at scale
- Strong technical acumen, including experience with billing and collections systems and digital optimization initiatives
- Deep expertise in order-to-cash processes, working capital improvement, and cash flow management
- Experience leading large, global teams within a matrixed environment
- Exceptional stakeholder management skills, with a consultative approach and ability to influence senior executives
- Strong analytical and problem-solving capabilities, with the ability to operate strategically and execute effectively in dynamic environments
- Knowledge of financial controls, regulatory requirements, and audit standards related to billing and collections
- Able to work from the Dublin office 3 days a week
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