Veterinary Referral Relationship Manager
$70,000–$75,000 year
On-siteMelbourne, Florida, United States
Job Summary
Conduct regular in-person visits to referring veterinary practices, practice managers, and hospital leadership to build and strengthen relationships. Execute strategies to increase referrals across specialty and emergency services while utilizing CRM tools to track performance and identify new opportunities. Plan and coordinate continuing education programs, lunch-and-learns, open houses, and referral appreciation events. Represent the hospital at veterinary meetings, conferences, and networking events to strengthen partnerships and increase visibility. Collaborate with hospital leadership and marketing teams on service line initiatives and address concerns to enhance the referral experience. Work approximately four days per week visiting the assigned territory, with one administrative day at the hospital and occasional evenings or weekends for community outreach.
Required Qualifications
- 3–5 years of experience in veterinary sales, veterinary account management, business development, marketing, customer relationship management, or another relationship-focused role
- Veterinary industry experience in specialty, emergency, or general practice
- Outstanding interpersonal, presentation, and communication skills
- Ability to build long-term professional relationships while working independently in a field-based environment
- Strong organizational, planning, and project management skills with the ability to manage multiple priorities
- Experience utilizing CRM software and interpreting performance metrics
- Associate's or Bachelor's degree preferred; equivalent experience will be considered
- Valid driver's license, clean driving record, reliable transportation, and current automobile insurance required
- Fluent English speaking and reading skills are required for this role
Desired Qualifications
- Fluency in multiple languages is a plus
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