Veterinary Receptionist

Front-Desk Receptionist at Whispering Pines Veterinary Services in Grove City, PA. Responsibilities include greeting clients and their pets, completing the appointment sign-in process, confirming appointment details, escorting clients to exam rooms, ensuring accurate service and product sales accounting, handling payments, processing credit/debit cards, scheduling future appointments, answering client calls for appointments and hospital inquiries, making outbound reminder and follow-up calls, understanding common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior, and assisting in maintaining cleanliness and organization to ensure a positive client experience.