Veterinary Receptionist
$37,440–$45,760 year
On-siteCoon Rapids, Minnesota, United States
Job Summary
Convert incoming client calls into scheduled appointments by greeting visitors warmly, managing phone lines, and booking visits to maximize conversion rates above 20%. Perform essential duties including patient intake, discharge, cashier reconciliation, and maintaining accurate medical charts while promoting Care Companion Plans. Conduct weekly proactive reminder calls for overdue services and facilitate online pharmacy utilization. Adapt to high-volume environments, handle diverse client needs with empathy, and learn basic veterinary technical skills like animal restraint. Work onsite in a hospital setting, adhering to OSHA standards and managing physical demands such as lifting 25+ pounds during 10+ hour shifts.
Required Qualifications
- High School Diploma or equivalent
- 1+ years of customer service experience
- 1+ years of experience working with computers
- Ability to lift 25+ pounds
- Flexibility with schedules, including 10+ hour shifts, weekends, evenings, and holidays
- Typing 40+ wpm (keyboard)
- Basic MS Office products (Word, Excel) and email systems
Desired Qualifications
- Veterinary experience
- Front desk or call center experience in a fast-paced environment
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.