Veterinary Receptionist
On-site · Malvern East, Victoria, Australia
Job Summary
Part-time Veterinary Receptionist at Animal Eye Care in Malvern East (Australia). Responsibilities include serving as the welcoming face and voice of the clinic, handling client calls and inquiries, warmly greeting patients and caregivers, coordinating and scheduling appointments, processing payments and generating invoices, assisting with pet insurance submissions, triaging ophthalmology patients for timely care, and maintaining an organized daily schedule while fostering a calming environment for pets and owners. The role emphasizes high standards of customer service, teamwork with veterinary staff, proficient computer skills, and a commitment to ongoing professional growth. Offers include paid parental leave, employee benefits, and opportunities for online training.
Required Qualifications
- Deliver outstanding customer service with excellent communication
- Adaptable team player who harmonises with diverse personalities
- Demonstrate maturity and accountability
- Proficient in computer skills and adaptable to new technologies
- Maintain composure and efficiency in a high-pressure clinic environment
- Foster a collaborative and positive workplace atmosphere
- Committed to continuous personal and professional growth
- Experience working in a veterinary or medical reception environment preferred
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