Veterinary Receptionist - Mixed Animal Practice

Veterinary Receptionist role at Midstate Veterinary Services in Cortland, NY. Responsibilities include welcoming clients and patients with professionalism and compassion, answering phones, scheduling appointments, coordinating veterinary visits, managing drop ship orders, processing payments and invoicing, checking patients in and out, maintaining accurate medical records, communicating with clients about appointments and follow-up care, performing administrative duties, keeping the reception area organized, and supporting veterinarians and staff with client coordination. Requires strong customer service and communication skills, excellent organizational and multitasking abilities, ability to work efficiently in a busy environment, comfort with a diverse client base (pet owners and agricultural producers), and basic computer skills with willingness to learn veterinary practice software. Previous receptionist, customer service, agricultural, or veterinary experience is preferred but not required. Benefits include competitive pay based on experience, paid time off, health and retirement benefits (if applicable), employee discounts on veterinary services, and paid sick time; a supportive, team-oriented workplace. How to apply: submit resume and cover letter to officemgr@midstatevet.com.