Veterinary Receptionist - Greenwood, IN
On-siteGreenwood, Indiana, United States
Job Summary
Welcome clients and patients with warmth, professionalism, and compassion while answering incoming phone calls and scheduling appointments efficiently. Check patients in and out while maintaining accurate medical records, process payments, and explain invoices when needed. Communicate clearly with clients regarding appointments, services, and follow-up care, and coordinate with veterinarians and technicians to keep appointments running smoothly. Maintain organized reception and lobby areas, assist with administrative duties, and deliver exceptional customer service that strengthens client relationships. Support a positive, team-first culture throughout the hospital. This four-day work week includes rotating Saturday shifts.
Required Qualifications
- Previous experience as a Veterinary Receptionist preferred
- Outstanding customer service and communication skills
- A friendly, compassionate, and professional demeanor
- Excellent organizational and multitasking abilities
- Confidence working in a fast-paced environment
- Strong attention to detail and accuracy
- The ability to prioritize tasks while maintaining a positive attitude
- Dependability and a collaborative mindset
- A willingness to learn, share knowledge, and support teammates
- The confidence to take ownership of responsibilities and deliver exceptional client experiences
Desired Qualifications
- Previous experience as a Veterinary Receptionist preferred
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