Veterinary Receptionist - Columbia, MO
On-siteColumbia, Missouri, United States
Job Summary
Welcome clients and patients with warmth, professionalism, and compassion while answering phones and providing outstanding customer service. Schedule appointments and efficiently manage the daily appointment calendar, checking clients and patients in and out while maintaining accurate records. Process payments and review invoices with clients, communicate regarding appointments and reminders, and maintain accurate client and patient information. Keep the reception area clean, organized, and welcoming, and collaborate with doctors and teammates to maintain an efficient workflow and exceptional client experience. This role requires previous veterinary receptionist experience, excellent communication skills, and the ability to multitask in a fast-paced environment.
Required Qualifications
- Previous veterinary receptionist experience
- Excellent communication and customer-service skills
- Strong attention to detail and organizational abilities
- Confidence multitasking in a fast-paced environment
- Compassionate, professional attitude toward clients, patients, and coworkers
- Positive attitude, reliability, and a team-first mindset
- Passion for helping pets and the people who love them
- Flexible 4-day work week with rotating Saturdays
- no nights or holidays
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