Veterinary Receptionist

Veterinary Receptionist at BluePearl Pet Hospital (Locum) engaging with clients as the first point of contact, delivering compassionate customer service, greeting clients at the front desk, triaging arrivals as either emergency or standard, confirming appointments, and facilitating clear communication between clients and veterinary staff. Responsibilities include handling non-patient calls, directing clients to appropriate team members, providing emotional support and resources to grieving clients, managing pet remains handling in a respectful manner, and supporting the hospital’s culture of continuous learning and professional development. The role supports pet care professionals and offers benefits such as continuing education, insurance options, flexible schedules, and opportunities for career advancement within the Mars Veterinary Health network.