Veterinary Receptionist
On-site · Salt Lake City, Utah, United States
Job Summary
Veterinary Receptionist (Client Service Representative) at VCA Cottonwood Animal Hospital seeks an personable, professional front-desk specialist to greet clients and pets, manage scheduling and confirmations, handle outbound follow-ups, explain fees and process payments, recommend products/services including prescriptions, educate clients on basic pet care, maintain medical records, and keep the hospital clean and organized. The role emphasizes front-d Desk customer service, communication with clients, and collaboration with veterinary team to support high-quality patient care.
Required Qualifications
- Experience as Client Service Representative or equivalent
- Excellent communication and interpersonal skills
- Comfort with scheduling, payments, and product recommendations
- Ability to educate clients on non-medical pet care and basic animal husbandry
- Experience with medical records or hospital operations a plus
- Ability to work in a fast-paced veterinary environment
- Team-oriented and professional demeanor
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