Veterinary Client Service Representative/ Veterinary Assistant
On-siteHamburg, New Jersey, United States
Job Summary
Greet patients, their pets, vendors, and visitors; educate clients on preventative care; answer questions, provide assistance, and field all phone calls and emails. Schedule new and follow-up appointments using medical office software, register new patients, and update electronic records. Process bills, invoices, and patient payments. Handle animal restraint, assist doctors with treatments and diagnostic tests, obtain health history, and maintain cleanliness and supply organization. This part-time role (approx. 32 hours) requires cross-training as a Veterinary Assistant. Two years of clinical experience is preferred. Hamburg Veterinary Clinic, a United Veterinary Care Partner serving Hamburg, NJ since 1971, provides full-service care with a focus on individual attention and disease prevention.
Required Qualifications
- 2 years of professional experience in a veterinary clinical setting (CSR, kennel attendant, vet assistant, other)
- Excellent phone and computer skills
- Excellent communication skills
- Ability to problem solve and handle multiple tasks
- Ability to adjust to changes in the environment and able to handle stress in a calm manner
- Team player
- Patience
- Positive attitude
- Detail oriented
- Ability to lift and restrain pets of at least 40 pounds
- Willingness to be cross-trained as a Veterinary Assistant
Desired Qualifications
- Great attitude
- Outgoing personality
- High level of computer proficiency
- Exceptional telephone skills
- Enjoy working in a fast-paced environment
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