Veterinary Client Care Coordinator - (non-clinical role)
$47,840–$49,920 year
On-site · Boston, Massachusetts, United States
Job Summary
Client Care Coordinator in a full-time Veterinary hospital setting: serve as the primary communication bridge between doctors, clients, and hospital staff during hospitalization; guide client through admission, update families with status and policies, obtain consent for procedures and estimates; log patient information into EMR; track caseload and stay duration to provide timely updates; coordinate discharges with home care instructions and medications; handle animals during visits and care routines; support in-person or virtual family visits; provide empathetic, organized service and collaborate with specialty services to ensure a smooth patient and family experience.
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