Verifying Official-Part-Time/On-Call
$36,171–$36,171 year
On-site · Stuttgart, Baden-Wurttemberg, Germany
Job Summary
Verifying Official ID Card Operations in support of the United States Army, handling accountability, control, verification and issuance of military identification cards and CACs for active-duty military, retirees, their families, and eligible recipients. Responsibilities include screening beneficiaries, briefing on policies, maintaining DEERS and RAPIDS, researching and verifying eligibility and entitlements per AFI 36-3026(I) and the RAPIDS Training Guide, issuing memorandums for authorized use of government ID resources, and performing routine maintenance on printers and related equipment. Requires passing RAPIDS certification within seven business days, customer-service aptitude, ability to work under supervision, and US citizenship with English proficiency. Schedule varies by location with typical hours 7:30 am–4:00 pm, Monday–Friday; physical demands include lifting up to 10 pounds and standard office tasks.
Required Qualifications
- At least one year of experience in a customer service environment
- US Citizen
- Pass favorable criminal background check and security investigation
- Proficient in English, both written and oral
- Proficient in Microsoft Office software including Word, Excel, Access, PowerPoint, and Outlook
- Proficient in basic office equipment (computers, copiers, fax machines, scanners)
- Must successfully complete RAPIDS certification within seven business days after being hired
- Type 25 words per minute
- Previous CAC or similar Government contract employment experience is a plus
- Familiarity with the military is desirable
- Must have SOFA status
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