Verifications Specialist (Remote - Philippines)
RemotePhilippines
PhilippinesRemoteContractHigh School Or EquivalentSmall
ContractHigh School Or EquivalentSmall
Job Summary
Conduct outbound calls daily to verify employment, education, professional references, and license status for job applicants on behalf of clients. Review and complete verification requests, determining next steps through research and conducting interviews with professional references to assess work history. Answer inbound calls on a multi-line phone system, email businesses and organizations to verify information, and perform extensive internet research. Execute administrative tasks including file triage, mass text/emailing, and inbox monitoring while meeting productivity and accuracy standards.
Required Qualifications
- High School Diploma or equivalent
- 1+ year(s) experience in an office setting
- At least 1 year of experience in U.S. Domestic Background Screening
- Strong phone presence
- Professional demeanor
- Working knowledge of G-Suite
- Working knowledge of Microsoft Office products
- Ability to navigate between multiple windows/browsers
- Ability to perform extensive internet research
- Ability to type 45 WPM
- Ability to sit for extended periods
- Ability to be on the phone for extended periods
- Ability to perform extensive phone research
Desired Qualifications
- Ability to maintain regular and punctual attendance
- Ability to encourage a direct and positive relationship between the community and the company
- Ability to thrive in a fast-paced environment
- Ability to quickly learn new software and use systems accurately
- Natural problem solver
- Focus on creating solutions
- Ability to adapt quickly to a changing environment
- Ability to work well independently
- Understanding of the importance of teamwork
- Strong verbal and written communication skills
- Ability to effectively facilitate and adjust communication styles to the audience
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