Verification Investigator (SIV/SVR/KYC) - Mandarin Speaker
On-site · Kuala Lumpur, Kuala Lumpur, Malaysia
Kuala Lumpur, Kuala Lumpur, MalaysiaOn-siteFull TimeMid LevelHigh School Or EquivalentUnknown
Type
Full Time
Level
Mid Level
Education
High School Or Equivalent
Company size
Unknown
Job Summary
Primary interface for B2B customers with responsibilities around timely and accurate verification tasks; demonstrates end-to-end ownership, critical thinking, and precise decision making; maintains professional written communication; manages performance metrics like quality, productivity, first contact resolution, and attendance.
Required Qualifications
- High School Diploma or Equivalent
- C1 Mandarin (CEFR) – Mandarin proficiency for non-voice tasks
- Typing skills 30 words per minute with 93% accuracy
- Basic Windows OS familiarity
- Navigate different web browsers
- End-user email system support
- Problem statement comprehension
- Ability to compose concise and grammatically correct sentences
- Written communication skills
- Willing to work 100% from Office, onsite in Bangsar South, Kuala Lumpur
Additional Requirements
- Only for Local Malaysia.
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