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US Physical TherapyPosted 1 month ago

Verification/Authorization Specialist

$47,840–$54,080 year

On-siteGarden City, New York, United States

Full TimeHigh School Or EquivalentLarge

Job Summary

Collect all necessary documentation and contact clients to complete required prior authorizations for testing. Submit timely and accurate prior and retro authorization requests to payors while ensuring proper procedure codes and ICD-10 diagnosis codes are entered. Input authorizations, update miscellaneous screens, and provide data entry for the level of care arranged by funding sources. Generate "expected collections" reports to notify patients of cost responsibilities and correct patient account errors. Maintain referred physician National Provider Identifier (NPI) and robust documentation of authorization processes. Collaborate with departments to process forms, assist patients and staff with authorization issues, and communicate denial or appeal information. Adhere strictly to HIPAA guidelines and federal, state, and local regulations while working independently under tight deadlines.

Required Qualifications

  • High school diploma or GED
  • 3 years of experience in the field or in a related area
  • Current or recent experience in a medical practice ensuring compliance with federal, state and local regulations and guidelines
  • Proficiency in Word, Outlook, and Excel
  • Ability to use logic and problem-solving skills to resolve issues, and navigate between dual monitors
  • Ability to work independently under tight deadlines in a rapidly changing environment
  • Ability to handle stressful situations resulting from high volume of phone calls, technical problems, frustrated customers and changes in departmental priorities or procedures
  • Good organizational and multitasking skills

Desired Qualifications

  • Strong customer service skills; ability to diffuse client frustrations
  • Excellent interpersonal and communication skills

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